Terms & Conditions



These Terms  & Conditions (hereinafter referred   to   as   the "Agreement") shall regulate the relations between Trade flow club here in after referred to as the "Company", and the User (a physical or legal entity) (hereinafter referred to as the "Client") of (hereinafter referred as the "Website").

1. 1. Terms

Service - services described in section 3 of this Agreement.
Operation - action performed at the Client's  Account, connected with but not limited to crediting of funds, return of funds, opening and closing of trade transaction.
Account - unique personified register of accounting of transactions/operations on the trade platform of the Company.

2. 2. Subject of the Agreement

1.  The subject of the Agreement herein shall be provision of services to the Client by the Company based on the Agreement herein.

2.  The Client shall unambiguously admit terms and conditions of the Agreement herein by making an advance payment to the Account. Each operation performed by the Client on the trade platform shall become the subject of the Agreement herein and other documentation/information on the Website since the Client's acceptance of conditions of the Agreement.

3.  Notes for Clients from the Republic of Singapore.

1.  For avoidance of any doubt, the Agreement herein is not concluded in the Republic of Singapore. The present Agreement is concluded in the Republic of Singapore.

2.  Notwithstanding that provisions of the Agreement herein shall be subject to laws of the Republic of Singaporeregulation and for avoidance of any doubt, the Service provided to the Client by the Company shall not be the forex-dealer activity.


3. Services of the Company

1.  Services of the Company - services provided by means of trade platform of the Company.

2. Services of the Company comprise use of trading platform of the Company, customer support, analytics, news and marketing information.

3.  The Company shall fulfill trade operations of the Client and the Company does not provide trust services and consultations on trading. The Company can conduct trading operations of the Client even in case such trading operation may be unprofitable for the Client.

4.  The Client guarantees that all provisions of the Agreement herein, as well as conditions of the Privacy Policy, Funds Return Policy, Payment Policy, Cashback Policy and Anti-Money Laundering Policy (and any other additions and annexes herein) published on the Website were carefully read and accepted by the Client, for these terms define all conditions of Client-Company interaction.

5.  The Company shall not be financially liable for the results of the Operations conducted by the Client.

6.  The Client is the only authorized user of the Company's  services. The Client is irreplaceable subject of legal relations emerging from the provisions of the Agreement herein. Client's rights cannot be delegated, and obligations cannot be imposed on another person.


4. Rights, Obligations and Guarantees of the Parties

1.  The Client shall be entitled to:

1.  Give  the  Company  an  order  to  conduct  trading  Operations  on  the  Website, provided by the Agreement herein;

2.  In case of absence of debt to the Company, to demand the Company to fulfill its financial obligations to the extent of free amount of funds at the Company's Account;


3.  In case a disputable situation occurs, to make a claim properly in official letter or via email to account specified by the Company;

4.  Unilaterally Terminate the Agreement herein in case no debt to the Company exists.

2.  The Client shall be obliged to:

1.  Fulfill provisions of the Agreement herein conducting Operations on the Website;

2.  To be exclusively responsible for all actions resulted from usage of usernames and/or passwords;

3.  To be exclusively responsible for all his/her actions, including giving orders to conduct Operations on the Website;

4.  To be exclusively responsible for correct trading strategy choice and consideration of all possible risks;

5.  Be completely responsible for preserving confidentiality of information received from the Company and to accept risk of financial loss that may result from unauthorized access to his/her own Account by the third parties.

6.  Notify the Company of any changes of contact details and any other changes of the provided personal data within 7 (seven) calendar days since such changes come into effect.

7.  Register only 1 (one) Account in the Company. In case that the Client owns multiple accounts, the transaction and the financial results of such transactions in these accounts can be cancelled. All such accounts can be blocked, and funds contained therein will not be considered as financial obligation of the Company before the Client.

8.  Indemnify and hold harmless of the Company due to any claims and legal actions regarding the Company as a result of disclosure of personal data of the Client.

9.  The Client shall be agree to accept the complete responsibility for his actions according to current tax legislation valid at the place of residence/living of the Client regarding any performed operations, including but not limited to revenue tax.


3.  The Client shall guarantee to:

1.  comply with legal rules of the jurisdiction where the Client lives;

2.  be legally capable and a person of majority age;

4.  The Company shall be entitled to:

1.  Modify the size of the value of the Company's financial obligations to the Client with changes of the appropriate entry of the trade operations register in case of violation of one or several provisions of the Agreement herein by the Client;

2.  Terminate  the  Client's   service  at  any  time  with  any  reasonable  grounds (preliminary notification of the Client regarding this shall not be obligatory);

3.  Unilaterally in the extrajudicial procedure terminate the Agreement herein without reimbursement of any loss suffered by the Client. In such case the Company shall notify  the Client  within  3  (three)  working  days  after  such  termination in  any possible way;

4.  The Company saves the right to change, add or set as default the option payments rate, return rate, the possibility of adjustment the return rate, the possibility of acquiring the option type, the minimum and/or the maximum option amount, the possible expiration periods for one, several or all of the of the assets.

5.  Contact the Client with any question concerning the Agreement herein, including, in order to make certain in the Client's intentions regarding his/her actions on the Account;

6.  Modify, to add, to rename or to leave unchanged any sections, paragraphs and sub- paragraphs of the Agreement herein without preliminary notification of the Client regarding such changes;

7.  Modify the size of the value of the Company's financial obligations to the Client, if fulfillment of Operations on the trading platform does not comply with conditions of the Agreement herein;

5.  Obligations of the Company:

1.  In  accordance  to  the  Agreement  provisions  herein  to  provide  Services  on  the Company's Website;

2.  In accordance to the Agreement provisions herein, in case no debt on the part of the  Client  exist,  on  the  Client's  request  to  fulfill  the  Company's   financial obligations before the Client to the extent of the amount of free funds on the Account;

3.  To fulfill provisions of the Agreement herein.

6. Personal Data

1. Accepting provisions of the Agreement herein, the Client grants his/her consent to process the personal data provided by the Client, both without use of automatic controls, and with its use. Under the personal data for the purposes of this Agreement the parties mean: Name, Surname and Patronymic, gender, address, phone number, e-mail, IP address of the Client and the information which concern the provision of services to the client (the trade story).

2. The Client shall be obliged to provide truthful, exact and complete information according to the personal data about the Client requested by the Company.

3. The purpose of processing the personal data shall be fulfillment of the regulating legislation requirements as well as obligations before the Client and other subjects of the personal data within the fulfillment of the Agreement herein.

4. During processing of the personal data the Company shall be entitled to collect, record, systemize, accumulate, store, adjust (update, change), extract, use, transfer (disseminate, provide, access), anonymize, block, delete, destroy and perform any other actions according to the current regulating legislation.

5. Storage and processing of the persona data of the Client can be fulfilled by the Company during the term of the Agreement, as well as within 5 years after termination of the Agreement herein.


7. Risk Statement

The Client has read, understood and accepted the risk statement due to use of Service on the Website, which is published on the Website of the Company.

8. Charges and Fees

1. The Company shall be entitled to receive the fee from the Client regarding the Service(s), provided by the Company.

2. The Client shall authorize the Company to withdraw the fee for transfer from the Client's Account.

3. In case if none of the Operations (hereinafter referred to as "Inactive Account") are fulfilled on the trade platform of the Company by the Client for 90 (ninety) calendar days in a row, the Company shall be entitled to apply the service fee for Inactive Account in the amount of 50 US Dollars to unused balance of the Client'saccount. Such annual fee shall be not more than the total balance of the Client's Account.


9. Regulating legislation

1. The provisions of the Agreement herein shall be regulated by the legislation of the Republic of Singapore.

2. Regarding the provisions of the Agreement herein the Client shall agree with the jurisdiction of courts of the Republic of Singapore.

3. In case of disputable situation according to the legislation of the Republic of Singapore.

4. The Company shall be entitled to use the interpreters' services during the court trial in case of dealing with disputable situation according to the legislation of the Republic of Singapore.

10. Term and Termination of the Agreement

1. The Agreement herein shall be concluded for the uncertain term.

2. The Agreement herein shall be terminated when the Client's Account is blocked.

3. The Company has a right to terminate the Agreement immediately without prior notice if it becomes known that the Client is not of legal age according to the legislation of the country where the Client is the citizen or the resident.

4. In case of termination of the Agreement herein due to reasons specified in section 9.4, the Company shall not be financially obliged to the Client.


11. Terms and Conditions for Service

1. The Client shall agree to make a deposit to his/her Account to use the Company Services or any other additional services ordered by the Client on the Website as well as all additional expenses (if necessary), including but not limited to any taxes, duties, etc. The Client shall be completely responsible for timely depositing of his/her Account. Provider of payment services shall ensure only fulfillment of payment in the amount defined by the Site and shall not be liable for payment of the abovementioned additional amounts by the Website's Client.

2. In case of the situation connected with the Client's dissent with the terms mentioned above and/or any other reasons, we are asking the Client to promptly refuse from making a payment and to directly address the administrator/support of the Website if necessary.

Technical Regulations

1. 1. Processing of Trade Requests and Orders

1. Processing of Client requests and orders has the following structure:

1. After any Client makes a request or order, the request is tested for its correctness in the trading platform;
2. The trading platform sends the request or order to the server;
3. After the request or order is received by the server it is tested for correctness;
4. The server, after processing of the order or the request, sends the results to the trading platform;
5. In case that the connection between the trading platform and the server is correct, the trading platform will receive the results of processing of the Client request or order by the Company.

2. The time of the process may vary and depends on the quality of the communication between the trading platform and the server of the Company, as well as on the market conditions. In normal market conditions the time of the process usually varies between 0-4 seconds. In market conditions that differ from normal, the time of Client request and order processing can be higher than that.

3. The server of the Company may refuse to the Client request in the following cases:
1. If the client sends the request before the first quote in the trading platform on the market opening;
2. If there is not enough funds on the Client's account for opening a new position;
3. If the Client sends the request before the opening of the trading session;
4. When market conditions differ from normal.

4. When using the trading platform it is allowed to use only one tab of the browser. In case of using several tabs of the browser the results of trade can be corrected and/or cancelled..


2. 2. Quotes

1. The client acknowledges that the only reliable source of quote flow information is the main server for Customer requests. The quotes on the trading platform cannot serve as a reliable source of information about the real quotes flow, as in the case of unstable connection between the trading platform and the server part of the quotes from the flow may not reach the trading platform.

2. The graphs displayed on the trading platform are indicative. Thus, the Company does not guarantee that the transaction will be made at the same prices specified on the graph in the trading platform at the time of submission of the other Customer transactions.

3. Nonmarket quote - the price in the trading platform which does not correspond to the price on the market at this moment of time (hereinafter referred to as the "Nonmarket price").

4. In case if the Company fulfilled the Client's request for Nonmarket quote, the following shall be imposed on the Company's duty:
1. In case of position closing - correction of the financial result between incorrect closing of the position and closing according to real market price corresponding to the closing moment of transaction according to nonmarket price;
2. In case of position opening - the Company reserves the right to cancel the financial result regarding such position.

3. 3. Processing of Client Orders to Open Positions
1. If the amount of available funds is sufficient to open a position - the position will be opened.
2. If the size of the available funds is insufficient to open a position - the position will not be opened.
3. The Client's order to open a position is proceed, and the position is opened only after the corresponding entry in the server log file. Each new position is assigned with a serial number.

4. Processing of Client Orders to Close Positions
1. Closing of trading position occurs at the current price at the trading server at the moment of closing of the trading operation.

5. OTC Assets
1. OTC Asset or "over the counter" is an asset that traded out of the regular market (hereinafter referred to as the "Asset").
2. The Asset's price is formed from data for trade requests and orders of the Clients, received by the Company.
3. The Client acknowledges that by making trade requests and orders on such Asset, he/she understands the essence of the work of such an Asset and the pricing algorithm of the Asset.
4. The Client acknowledges that by making trade requests and orders on such Asset, he/she admits that the only reliable source of quoting information is the main server for the trade orders of the Clients.

6. Fraud
In the event that the Company discovers fraud schemes such as:
1. Fraud associated with credit card transactions and other ways to fill a balance that does not belong to the Client;
2. Fraud associated with the use of software for false trading results;
3. Fraud associated with errors and system failures for false trading results;

and in case of reasonable suspicion of the Company regarding the fraud schemes, mentioned above, the Company shall be entitled to block the Client's account without prior notice and without the possibility of further money withdrawal and/or entitled to unilaterally terminate the Agreement in the extra judicial procedure.